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Looking for educational, screen-free gifts? Looking to add enrichment to your current school cirriculum? We have what you need! 

Stem-discovery-boxes

FAQ'S

FREQUENTLY ASKED QUESTIONS

What age group are STEM Discovery Boxes geared toward?

STEM Discovery Boxes are geared toward kids ages 7 to 12 (early-teen)… but honestly, everyone loves them! The younger the child, the more adult help they will need, but luckily, adults like to tinker with our projects as much as kids do!

How do I renew?

Website customers:

If you are enrolled in our month-to-month subscription plan, your subscription will automatically renew each month until you cancel. If you choose a 3, 6, 9, or 12-month prepaid discounted subscription, you will be automatically renewed in intervals according to the length of your original subscription. This ensures that the fun keeps on coming each month and your little STEMist never misses a project. You can cancel the auto-renewal feature at any time or choose to opt out of auto-renewal at checkout.

 

Amazon customers:

You will not be enrolled in auto-renew. You will need to resubscribe directly on our website to avoid duplicate projects. 

 

Cratejoy customers: You can toggle auto-renew on/off directly in your Cratejoy account.

How much is shipping?

Shipping is FREE! Previously $7.95 per box.

What is your return/refund policy?

We think you will absolutely love STEM Discovery Boxes and will hopefully have no need to return them, but we understand that sometimes returns are needed. You may return unopened and unused STEM Discovery Boxes for a full refund. All return shipping costs are the responsibility of the customer. Returns must be made within 30 days of purchase for a full refund. Contact us for return shipping address. Return packages must include: Order number, reason for return, items in original packaging, and in unused condition.

When will my boxes arrive?

Your first box will ship within 1-3 business days. Subsequent boxes will ship with the next scheduled monthly shipment (between the 20th and 27th of the month) based on when your order was placed (whether it was before or after the 16th of the month). For more specifics on shipping, please download our shipping pdf HERE.

What about holiday shipping?

Orders placed from Dec. 1 – Dec. 20 will ship within 1-3 business days. We cannot guarantee Christmas delivery, but will ship promptly after the order is placed. Orders placed after Dec. 20 will ship on December 27. The second box will ship between Jan 20-27. All remaining boxes will ship between the 20th and 27th of each remaining month. If you would like the first box to ship to a different address, please place your order using the recipient’s address. You can then contact us with the order number and address to be used for the first box.

Do you offer gift notes to give the recipient before the first box arrives?

YES! You can download a free printable card HERE to give with your STEM Discovery Box!

What if a project has missing or broken supplies?

No problem! Just contact us and we’ll be happy to replace it.

Can I ship bulk orders to multiple addresses in the same order?

You can! We offer a number of shipping customizations for bulk orders such as shipping directly to school sites or shipping directly to individual homes.

Do your STEM projects align with school standards?

FOR EDUCATORS: Yes! Our STEM Discovery Boxes are designed to align with a wide range of educational standards. Whether your school follows NGSS (or NGSS-like) frameworks, Common Core (Math and ELA), TEKS, SOL, or other state science and STEM standards, our collection of over 100 hands-on projects easily integrates into most state curricula.

Each project emphasizes science, technology, engineering, and math through inquiry-based, hands-on learning. Students build, test, and explore—developing problem-solving, critical thinking, and collaboration skills that are emphasized across Crosscutting Concepts, Inquiry Frameworks, and 21st-Century Skills Standards.

While not written to a single framework, our curriculum overlaps with benchmarks nationwide and is simple to incorporate into lesson plans, enrichment programs, after-school clubs, and homeschool settings.


 

FOR PARENTS/CAREGIVERS: Absolutely! No matter which standards your child’s school follows—NGSS, Common Core, or other state-specific guidelines—our projects are built around the same essential concepts taught in today’s classrooms: scientific inquiry, engineering design, technology exploration, and mathematical reasoning.

We make learning hands-on, fun, and accessible—so kids are discovering and applying real-world STEM skills without even realizing it. Parents love that STEM Discovery Boxes reinforce school lessons while encouraging creativity, curiosity, and confidence at home.

How do I cancel my recurring subscription?

Need to cancel?

We're sad when a subscriber needs to move on, but we know that you can't stay forever. To pause, cancel, or change auto-renewal for orders placed on our website, follow the directions in the Q&A below... 

 

Cratejoy orders: If you placed your order on Cratejoy, please log in to your Cratejoy account to cancel your subscription.

 

Amazon orders: If you placed your order on Amazon, you are not set up for Auto-Renew, so you will only be charged for the initial length that you purchased. To resubscribe, please contact us directly to ensure that you do not receive a duplicate box.

Can I choose when my subscription will start?

YES! If you are ordering for a special occasion or would like your start date to begin at a specific time, you can select your start date during the ordering process.

What do others think about STEM Discovery Boxes?

Parents, educators, and kids of all ages love STEM Discovery Boxes. We provide awesome hands-on STEM projects to schools and homes nationwide.

 

We've been recognized and praised by: Popular Mechanics, Better Homes & Gardens, Amazon, and more!

 

We're proud to have been awarded for our excellence by: Parents' Choice, STEM Geek, The Maker Mom, Pittsburgh Gazette, and more!

 

Do you ship to overseas military addresses (APO/FPO/DPO)?

Yes! We proudly ship to APO, FPO, and DPO addresses so that military families stationed overseas can enjoy STEM Discovery Boxes. Simply enter the address at checkout as you normally would, and our system will take care of the rest.

How many projects will I get?

Each box comes with 3 unique projects/experiments. Our 3-month subscription comes with 9 total projects, 6-month comes with 18 total projects, 9-month comes with 27 total projects, and 12-month come with 36 total projects. 

Do you offer gift vouchers?

Yes! Give the Gift of Discovery! Surprise your favorite young scientist with a STEM Discovery Boxes Gift Voucher — the perfect way to spark curiosity, creativity, and hands-on learning!

 

Each box delivers exciting experiments and projects in chemistry, physics, engineering, and more — everything kids need to explore the amazing world of STEM, delivered right to their door.

 

How it works:

  • Choose your gift voucher amount

  • You’ll receive a digital voucher with a unique code

  • The recipient can redeem it toward any STEM Discovery Boxes subscription or classroom kit

 

Give a gift that inspires learning, creativity, and endless “aha!” moments!:

  • Great for birthdays, holidays, or teacher gifts

  • Delivered digitally — no shipping required

  • Designed for curious minds ages 7–12

Can I turn auto-renew on and off? Can I pause my subscription?

Yes! If you purchased your subscription on our website, you can manage your subscription using the steps below. If you purchased on Amazon, Cratejoy, or another shop, please follow the instructions for those specific sites.

 

To turn auto-renew on/off:

  • Log in to your account on our site (click “Login” or “My Account”).
  • Once logged in, go to your Subscriptions or Account page and find the active subscription (for your STEM Discovery Box).
  • Click the Manage button next to the subscription.
  • Look for the option labeled “Auto-Renew”, or “Continue my subscription at the end of the term”.
  • Toggle or enable that option to ON or OFF so that your subscription will, or won't, automatically renew at the end of each term. 
  • If you decide you’d like to turn it off, but resume later, you can turn auto-renewal back ON at any time.

 

 

If you prefer to pause temporarily (skip a term) rather than turn off renewal entirely, you can access that option in the same “Manage” section (look for “Pause” or “Skip next shipment”).

 

Tips:

  • If you’re unsure whether auto-renew is on/off, you’ll usually see a status under your subscription that says “Renewal enabled” or “Will renew on [date]”.

  • Turning OFF auto-renew does not cancel the current term—you’ll still receive the box(es) you already paid for. It simply prevents the next term from starting automatically.

  • If you decide you’d like to resume later, you can turn auto-renew back ON at any time.

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Contact

info@stemdiscoveryboxes.com

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